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Still Banned

Still Banned

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14 фев. 2020, 12:4014.02.20
11

Still Banned

I've submitted 5 tickets (at least) and sent 2 emails (at least) and am still banned.  The only responses I've gotten were automated.  Is there anyone there that can help? 


First ticket was issued 18 hours ago, and still no response, much less a response with any details.
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14 фев. 2020, 15:3714.02.20
28.10.19
7
Same here. 
14 фев. 2020, 19:0114.02.20
11
My ban period has now expired...and been extended another 24 hours.  And yet, no response whatsoever.  Awesome.
15 фев. 2020, 11:1515.02.20
15 фев. 2020, 11:16(отредактировано)
13.01.20
4
aaron said:

My ban period has now expired...and been extended another 24 hours.  And yet, no response whatsoever.  Awesome.
same here, today expired but now extended another 24 hours. You can unban your account? how to make this?
15 фев. 2020, 13:3115.02.20
15 фев. 2020, 13:33(отредактировано)
11

Over 40 hours since first ticket. No response to tickets. No response to emails. No response on discord. No response on forums. Excellent CS

Current ban ends in 5.5 hours. Game gets uninstalled if not fixed by then. 
15 фев. 2020, 14:1415.02.20
18.08.19
1

Im getting intermittently banned and cant purchases anything in game now.  I can't make a support ticket in game and plarium has removed RAID from their support.website so i cant make a ticket there either .  Anyome have their email?

15 фев. 2020, 14:3615.02.20
11
They haven’t answered emails either
15 фев. 2020, 15:2515.02.20
05.09.19
3
mine too, from 14th to 16th extend to tomorrow morning 9am...already been days 3 for locked account. my gold pass already lost 2 daily point=40 pts. delaying my tournament  disrupt progress of my fusion, 2xdouble scared shard gone and my xp . all my losses plarium how to pay and return back to me?
15 фев. 2020, 19:1215.02.20
11
And, day 3 of ban just started. Awesome
16 фев. 2020, 19:2516.02.20
16 фев. 2020, 19:27(отредактировано)
11
Start of 4th day. No updates provided. Not really sure what the point of this part of the forum is. 
17 фев. 2020, 03:2717.02.20
05.09.19
3

Dear plarium team, are you crazy!! yours banned my account already from 14th to today 17th...........and without any explaination on the above locked account. how can your do bussiness like that, i spend money on my game progress gold pass and etc. how long that  your team still require to resolve my problem!! dont send the auto reply message to me again because your cover list description dont have above issue as like me.

ID: um 20484423|20171669
17 фев. 2020, 19:1417.02.20
11
Day 5 of ban just started. And now they’re deleting my posts on discord. Quality cs 
18 фев. 2020, 05:0418.02.20
15.02.19
2725

Hi


This issues will be fixed devs are workn on this.


Thank you for your patient.