Hello,

My account was unbanned after it was banned with the reason "due to technical issues". But after the account was unbanned I have lost a lot of progress, there is a major rollback to my champions dungeons progress, gems, silver, and campaign. Can this be looked after and fixed?

I am facing the same problem. Got banned after purchasing the golden battle pass, was able to login after nearly an entire day. My account got kicked back into the ending of last week. That is quite unfortunate.

Ive lost a truckload of mission progression, gems, several books, some shards.

I dont have the golden battle pass, even though the money is withdrawn from paypal.

There are roughly 90 Heroes 1* and 10 heroes with 2* as a compensation in my post, I wont even comment on that.

Same happened to me.

Support tickets sent, but nothing but a lousy compensation so far.

Don't know what to do, rebuy gold pass?

So much progress lost, and not knowing if we'll get compensated reasonably.