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My account get bugged.

My account get bugged.

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13 фев. 2020, 21:1713.02.20
11.01.20
1

My account get bugged.

Todsay I get banned for no reason, after paying the battle pass.


Now, 22:15 i could get into my account and i realize that all the progress from this two day, the drake tournment, all was gone. Nothing. 


Also, today at 13:52, after the bann, I bought the battle pass. At this moment, inside the game, and dont have any battle pass and in my credit card i cant see any returning money.


Please this message must be reaten by any GM.


Sorry for my english and good night.
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13 фев. 2020, 23:0413.02.20
13.05.19
923

nachowarhamer said:


Todsay I get banned for no reason, after paying the battle pass.


Now, 22:15 i could get into my account and i realize that all the progress from this two day, the drake tournment, all was gone. Nothing. 


Also, today at 13:52, after the bann, I bought the battle pass. At this moment, inside the game, and dont have any battle pass and in my credit card i cant see any returning money.


Please this message must be reaten by any GM.


Sorry for my english and good night.

Hello, are you still banned?

14 фев. 2020, 01:1714.02.20
11.01.20
1
No, but my accopunt got a rollback of 2 days. All the farm done this two days ago, gone. 
14 фев. 2020, 01:5414.02.20
17.10.19
5
Finally, I am able to log into my account after the ban. Looks like the account has been rolled back to the earlier stage. The Ice Golen event was still available even I have claimed it before the ban. My purchases made before the ban are still there, but a friend of mine whose account got banned lost all of his purchases, not sure if he got the refund or not.