Yes I just got hit with the same ban due to technical issues then tried again and got logged on like it was a new account not sure what is going on

i have the same issue just got banned for no reason 

You are banned : Reason:Account is locked due to technical issues until 2/14/2020 12:11:42 am

I also got banned due to technical issues. I reset my password and all my toons are gone. 

wth. This was never heard of. Banned due to your own technical issue?
You lost the money I sent you?  ^%$^%$

I actually do have the same problem as well.

I dont know how the jurisdiction in your country handles a case like that, but here in germany  I can reclaim the payments i have made for 180 days, if the party doesnt stick to the service I have paid for.

I hereby declare, that i am going to take back every single cent spent during the last six months, if this is not going to be solved with a reparation.

On a normal day I wouldnt give a fuss about it, but I dont pay 43€ for a feature, which eliminates me from gaming instead of bringing me forward.

I am missing loot from the Clanboss, dungeons and the campaign.

There is going to be loot in my post which is going to vanish, I cant level up the champs in the sparring pit, the arena is going to punish my absence.

redrake100 said:

Yes I just got hit with the same ban due to technical issues then tried again and got logged on like it was a new account not sure what is going on

Log out of game, close and restart.  When you start game again, it will notice your previous account information and ask if you wish to log into the older account to resume your game.

The technical issue concerning the ban is likely server side, has nothing to do with if you bought anything or not. It is more likely that something wrong was detected with the accounts and we were temp banned in order to protect our account data while they fix things, otherwise we could actually lose our accounts, heroes, items, ect...

Yes, I got banned too.  Free to play user, no purchases, lvl 58. Still no legendaries... and a clan deputy.  Keep your heads on straight, be patient, they are working on the problem.

In most instances, minor glitches can be cleared up by exiting the game, force stop the game process, clear the cache, and then restart.  This removes any corrupted files that may have recently gotten into the cache and generally clears minor glitches.  

Issues with a missing account? Do as I said before. Log out and then start game again. Must be on the original device. This is not guaranteed to work, but it may save your bacon with a guest, or unregistered account. A better idea is to register your account through plarium so that you will always be able to access it.

redrake100 said:

Yes I just got hit with the same ban due to technical issues then tried again and got logged on like it was a new account not sure what is going on

Be patient with them and calmly follow their instructions and things will get worked out.

outkastracr said:

My ban was supposed to end 2/15 around 3:30 a.m.. Checked earlier and they have added a day now it doesn't end til 2/16 around 4 a.m.. Anyone else had time added. 

Me too, my acc is added time 3 times. Very upset :((. Please help

Are you serious ban in 3 days in row no help found anywhere this is disgusting.