I started to play this game 2 days ago and connected my 'account' to my Amazon. As I was creating my Plarium account in game the game crashed. When I started the game back up it reset the game. I have the email that's connected and the player name but I was wondering if there was a way to recover the account.

I created a Plarium account thinking it would just connect that way but it says that my prime account is linked to another account.

Any help would be appreciated, thanks for taking the time to read and respond to my issue.