Game crashed during shard pull and champion was not awarded
I submitted a support ticket at the time this happened but did not get a response and the ticket has been closed. During the 2x void event I bought several packs. No issues except during 1 individual summon the game crashed and when I logged back in a new void champ hadn't been added. This occurred on 1/10/20 at ~10:15pm CST.
Can someone please send me another void shard, or roll me a void shard with 2x rates and just add the champion to my roster. Whatever is easiest.
Thanks for the help!
player ID: um31269161 | 30706932