Hello,

I'm having issues with linking my amazon prime account to the game.

All the times I try clicking on the "Log in with Amazon" button I just see a spinner in the center of the screen and nothing happens...

I have to kill the app in order to start using it again.

Anyone had the same issue?

I have a XiaoMi RedMi K20 Pro phone with MIUI 11.0.4 and Android 10

Thanks,

MrB

Hello, PM me your in game id and a link to this post. I will see if anything can be done.

I am also having issues logging in with Amazon prime. I’ve been trying to login since the the 17th, and on the Amazon profile it says consented since the 17th and has an empty box with Plarium right next to it, but there is no link or any way to collect. On the mobile app it says to login with prime, then says this Amazon acct doesn’t have Prime or Prime video Video memberships which is incorrect. I placed a ticket and the answer was very unhelpful. Pls advise.

noloses149 said:

MrB said:

Hello,

I'm having issues with linking my amazon prime account to the game.

All the times I try clicking on the "Log in with Amazon" button I just see a spinner in the center of the screen and nothing happens...

I have to kill the app in order to start using it again.

Anyone had the same issue?

I have a XiaoMi RedMi K20 Pro phone with MIUI 11.0.4 and Android 10

Thanks,

MrB

Hello, PM me your in game id and a link to this post. I will see if anything can be done.

Issue fixed, apparently it was a conflict with my Amazon app, temporary deleting it fixed the issue. 

Thanks noloses for the support! 

MrB

Hello,

I cannot claim my Valla from Amazon prime, despiste i have done it before with the other 2 rewards, can u hielo me?

Thanks

Hello,

I cannot claim my Valla from Amazon prime, despiste i have done it before with the other 2 rewards, can u hielo me?

Thanks

Hello, It doesnt open until 1/13/2020

noloses149 said:

MrB said:

Hello,

I'm having issues with linking my amazon prime account to the game.

All the times I try clicking on the "Log in with Amazon" button I just see a spinner in the center of the screen and nothing happens...

I have to kill the app in order to start using it again.

Anyone had the same issue?

I have a XiaoMi RedMi K20 Pro phone with MIUI 11.0.4 and Android 10

Thanks,

MrB

Hello, PM me your in game id and a link to this post. I will see if anything can be done.

Issue fixed, apparently it was a conflict with my Amazon app, temporary deleting it fixed the issue. 

Thanks noloses for the support! 

MrB

Yep, that worked. Thank you so much!