I've opened up multiple tickets, got a canned response from the first one that didn't resolve my issue, and nothing after that.  I cannot claim the Amazon reward.  I have no idea what changed between now and when I claimed Ultimate Garek but it's saying I can have only one Amazon account tied to my Plarium account.  I have a screenshot.  Anyway, can someone fix this please so I can finally get this 2mil silver and 700 energy?

I've spent over 300 in two months.  Please help me out here.

Hello, is it a amazon prime or amazon prime video account?

Yes, both

I am having the same issue and sent two tickets but I only received the same automated response.

xxHawkEyexx001 said:

I just linked my amazon account to the game but nothing happened when I collected the reward. Is this normal? 

Same issue here.