My account was stolen about a week and a half ago. Even though I contacted support about it, I haven’t received any response for over a week. I just wanted to ask — is the support team still active, or should I stop expecting a reply and just forget about my account?
Hi,
100% a situation where support will have to rectify the situation. You can send me your ticket # and I will look into it - but I can't guarantee I can affect it.
Hi,
100% a situation where support will have to rectify the situation. You can send me your ticket # and I will look into it - but I can't guarantee I can affect it.
Okay, I’ve already sent it to you in a dm.
Okay, I’ve already sent it to you in a dm.
Unfortunately I have not heard back.
