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Support ticket without answer after 8 days

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27 дек. 2024, 21:5527.12.24
13.10.24
1

Support ticket without answer after 8 days

Hello,

   I'm looking to get a response on my time sensitive support ticket. Is it normal to wait for more than a week for a response? I got the auto response saying I should get another response but nothing after that. Please advise and thank you!

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dthorne04Moderator
28 дек. 2024, 03:3928.12.24
30.12.20
7540

Hi,

It can take some time for replies to show up - especially with it being the holiday season around the world. 

29 дек. 2024, 23:2929.12.24
13.10.24
1

Down to a few days for help. Anyone here able to help me in game by chance?