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Did not receive downtime reward

Did not receive downtime reward

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5 нояб. 2019, 15:4305.11.19
13.05.19
0

Did not receive downtime reward

I didn't receive the energy this time around, it simply did not appear in mail despite a message saying it was there
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5 нояб. 2019, 16:0005.11.19
13.05.19
1
Same issue on my account-
5 нояб. 2019, 23:1605.11.19
04.09.19
4

I didn’t receive anything either, dc’d about 50 times over last cpl weeks and lost way more than the comp.


And now I didn’t even get the comp.


What can I do to get comp reward, better than nothing even tho it’s not near what I lost.....


Konviction


6 нояб. 2019, 03:0206.11.19
05.11.19
1
Same here I was playing when the announcement came out. I don't know if that affected it.  But its very disappointing!!!
6 нояб. 2019, 07:1206.11.19
15.02.19
2725

Hi

The compensation is address to whos affected by plarium play client issue.
6 нояб. 2019, 22:3906.11.19
04.09.19
4

I can assure you I have been affected by the server issues, in 10 years of mobile these servers have been the worst I have played on.


How can I get the comp at this point?


Thanks.
7 нояб. 2019, 10:4507.11.19
15.02.19
2725

Konviction33 said:


I can assure you I have been affected by the server issues, in 10 years of mobile these servers have been the worst I have played on.


How can I get the comp at this point?


Thanks.

Hi!
I have checked with support and there is unfortunately nothing that can be done in this case. They cannot check the individual reports but they will try avoiding the same issue next time.I am sorry if you were affected.


7 нояб. 2019, 11:2907.11.19
2
Hey but deleting Messages they can. Very good Work RAID and Community. Dont do anything, Just taking your Money. No real Upgrade only New Heroes and not enough Place to keep them. Andere btw delete this Message to, your Same good at it.