21 окт. 2019, 05:1721.10.19
I got banned without any reason for to many refunds which I haven't requested
I was totally surprised last night when I tried to play getting the message on the log-on screen that I have been banned until 27th of October due to "too many refunds", refunds which I never asked for. I have tried to reach Plarium both by support button from the message and by email but I haven't get any answer.
I am unable to provide them my in-game ID as can't log to.
I consider that is totally unfair to get banned for no reason.
I hope that is someone in the community that can help me with this unpleasant issue.
Regards