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Account was banned due to "too many refunds"

Account was banned due to "too many refunds"

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19 окт. 2019, 21:2519.10.19
0

Account was banned due to "too many refunds"

Hello, guys! 


Could you help me please? 


About 12 hours ago i noticed that ~ 300 rubins and my exp boost just disapeared. I thought it somehow conneted to fact i've achieved lvl 30. 

But today when i tried to lauch a game i got massage, that my account was banned due to too many refunds. 

I didnt provide a single refund and dont even know how to do it actually. 

I didnt recieve any money back and didnt get any email notification. 


Also ima losing progress now, i spend my money and now lost access to account. 

Would be great if you can do something with that. 

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21 окт. 2019, 17:0721.10.19
30.09.19
50
today, i have this problem too
21 окт. 2019, 17:2921.10.19
3

Same here. I have send in email and yet to get a response. Was gaming halfway and banned suddenly while in game. How do i even make refund while I am in game?