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Losing profile or account, what to do?

Losing profile or account, what to do?

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10 окт. 2019, 00:2110.10.19
1

Losing profile or account, what to do?

Hello There,


I'd played this game for nearly a month on my phone, and have just decided to sign up for Plarium account.

My player profile was wiped when I try to sign in on my phone, the whole thing just went into the initial game demo.


This is really devastating, I never thought this could happen as most people try RNG games before they are willing to register for anything.

People only sign up for actual game account once they are satisfied with what they got.

I think this is a major bug.


Please let me know how I can get my profile back.

Or I am quitting this game.

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16 окт. 2019, 05:2116.10.19
4

Excellent customer support...

*crickets*
18 дек. 2019, 20:3918.12.19
1
That’s why I lost two accounts within the month what am I supposed to do Am I going to get satisfaction how are you gonna help me to resolve this the last account I spent over $100
19 дек. 2019, 08:0319.12.19
15.02.19
2725

Unknown_Ranger said:


That’s why I lost two accounts within the month what am I supposed to do Am I going to get satisfaction how are you gonna help me to resolve this the last account I spent over $100

Hi

Did you contacted with our support? 
21 дек. 2019, 01:0321.12.19
20.11.19
1
I pulled Zargala and she disappeared. Please help!
21 дек. 2019, 11:4321.12.19
15.02.19
2725

duvalljon said:


I pulled Zargala and she disappeared. Please help!

Hi

Pls pm me your in game id.