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Raid pass renewed but is not being applied

Raid pass renewed but is not being applied

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30 сент. 2019, 13:0930.09.19
09.05.19
2

Raid pass renewed but is not being applied

My raid pass renewed a few days ago but is not active on my account. I noticed the other day that I no longer had it (did not get extra auto battles) and I thought it had expired.  I tried to order it but was told I already had it but it was tied to another account.  


I can see it in my subscription (see pic) but it is not active.  This seemed to happen on the renewal date.  I also started using the Plarium app (love it by the way) at the same time. 


Please let me know what I can do to get this fixed as it was charged, but I am not getting the benefit.





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OpheliaA1Moderator
3 окт. 2019, 12:0203.10.19
11.03.19
365
hello op , let me know if u still have this issue