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Need Original Account Disconnected From My Plarium ID Number

Need Original Account Disconnected From My Plarium ID Number

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27 сент. 2019, 10:0627.09.19
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Need Original Account Disconnected From My Plarium ID Number

Situation: I have two accounts - one tied to my Plarium ID (and connected to my email address), and one connected to my Facebook account.

The Plarium ID account was quickly abandoned when I felt I had started all wrong. Plarium (for some reason) does not allow account deletions, and so I was forced to put the new account on my Facebook info. The Facebook account has been in use for three months, now (Just earned Dark Athel yesterday!). Now that Plarium Play supports Raid SL on the PC, I want to sync my (Facebook) mobile account of 3 months to Plarium Play.

Problem: Syncing requires entering the Plarium ID account info, which points to my original, abandoned character. I need to move my Facebook character to my Plarium ID. When I try to do so, the game responds that that ID is already in use.

If you guys are that set on not allowing account deletions, can you at least disconnect the original account from the Plarium ID and my email address? I need my email address back!
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5 янв. 2021, 02:0405.01.21
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Did you get any help on this one? I'm in the same boat and it doesn't allow me to link any other ID's to my account