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Not receiving Email to change Email?

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23 март 2023, 17:0123.03.23
291530

Not receiving Email to change Email?

Hi there, 

im looking to change the email on my account from my school email to my personal email and I'm not recieving any email from plarium when submitting the request...


I opened a ticket 7 days ago and still haven't heard a response...although the confirmation email came through fine. 


Can someone possibly take a look at my ticket please?

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dthorne04Moderator
26 март 2023, 19:4526.03.23
30.12.20
8178

Is there any chance those emails are ending up in an unintended folder, like a junk folder?

29 март 2023, 20:3229.03.23
291530

No buddy, checked all subfolders