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Account Reset

Account Reset

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18 март 2019, 14:3718.03.19
18.03.19
0

Account Reset

Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone
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19 март 2019, 06:4119.03.19
1
I have the same problem, can someone help us?
27 март 2019, 10:0527.03.19
1

Hello!



Lucus Trainor said:


Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphone
In profile menu you need to link your account to some email and create plarium account, after that you will be able to "quit" this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.

22 апр. 2019, 20:5322.04.19
1

Fred


13 авг. 2019, 07:5713.08.19
1
I have problem please help me 
26 окт. 2019, 12:0826.10.19
1
Dont know how to reset on the Plarium site though!!!
26 янв. 2020, 04:1226.01.20
1

So does anybody know how too??? Bc I have a game that I need to overwrite so I don't lose this new game that I have started I can't save it to my Gmail bc I have one saved  I need to overwrite it could someone please help

2 фев. 2020, 12:1202.02.20
15.02.19
2725

overlord2222 said:


I don’t like my starting hero can I please change it 

Hi

Register a new plarium id than restart the game.
5 фев. 2020, 11:2805.02.20
15.02.19
2725
Paa said:

Can i start on same computer other character ,dinnt send link just wanna start with other?pls help
With a new plarium id you can restart your progress.
5 фев. 2020, 12:5205.02.20
05.02.20
1

Connected my account to plarium now it has reset. No one answers tickets. Spent lots on this game and have a raid pass. You would think they might try and help me, but no.


5 фев. 2020, 17:0205.02.20
1
Lost my account today!!!! many gems and money is lost
5 фев. 2020, 19:5505.02.20
15.02.19
2725

bberry7 said:


Lost my account today!!!! many gems and money is lost

Hi

Pls contact with our support with this email [email protected]


10 фев. 2020, 16:5010.02.20
1
I am as well having the same issue..they told me get in the game and log into my plarium account and guess what...it rest again....I have spent alot of money and had several legendary characters. I just put in another ticket
6 март 2020, 04:3206.03.20
05.02.20
3

Yeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can’t actually login with Facebook

Had a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.

Several emails and have had no solution I play on iOS BTW
6 март 2020, 04:3306.03.20
6 март 2020, 04:33(отредактировано)
05.02.20
3
Doesn’t seem to matter How many emails you seem to support they don’t seem to reply I had one reply telling me to update to the latest iOS and re-install the game and that did nothing haven’t had any correspondence since
7 март 2020, 23:1707.03.20
1
So i was able to reset my account today on pc with plarium. You need to have a 2nd email account thats not connected to anything or you can make one for this and then delete it after. on your current account thats tied to your email click on your username on the plarium platform then go to account settings. update the email to your new email you just created. it will ask for a passcode from your current email. enter it then log out of your account. then on plarium platform click sign up use your main email account to sign up for it again. new game loaded. 
27 май 2020, 10:3527.05.20
1

Thats how I managed to "reset" my account and start fresh with Plarium on PC, keeping my initial email:

* Go to account settings and enter a new dummy email which will change your original email with the dummy one.

* Get the security code on your original email and confirm you new dummy email.

* At this point your current account should be transferred to the dummy email which will free up your original one.

* Create new profile with your initial/original account and start fresh.

29 май 2020, 22:0129.05.20
1
I want to reset my account because I haven't been playing for a while 
2 июнь 2020, 04:0302.06.20
2 июнь 2020, 04:03(отредактировано)
15.02.19
2725
zbeland642 said:

I want to reset my account because I haven't been playing for a while 
what you mean under reset?
7 нояб. 2020, 16:4807.11.20
07.11.20
3

I have lost my account as well click on link to Facebook and its gone put a ticket in. spent £300 on this game I don't want to start again and not happy about losing my money, I was looking for a way to edit the startup file so it loads my old account on the PC. but it was on an android phone. if anyone can help I would be very thankful 

14 дек. 2020, 14:3814.12.20
1

i need to know how to reset my account can anyone tell me how