Hello!
Lucus Trainor said:
Started playing this yesterday, I would like to reset my account and change my starting hero. How do i go about doing this? every time i delete the app it remembers my User ID. I have not connected it to my plarium account, I just downloaded it on my iphoneIn profile menu you need to link your account to some email and create plarium account, after that you will be able to "quit" this account and start new game (leaving saved session on account). When you start with hero you want you would like to create new account at plarium for that with new email.
bberry7 said:
Lost my account today!!!! many gems and money is lost
Hi
Pls contact with our support with this email [email protected]
Yeah I connected my account to a plarium id and lost everything was previously connected to Facebook and now you can’t actually login with Facebook
Had a few max level characters and a couple nearly maximum characters spent maybe 300 on the game buying the battle pass of the raid cards etc.
Several emails and have had no solution I play on iOS BTWThats how I managed to "reset" my account and start fresh with Plarium on PC, keeping my initial email:
* Go to account settings and enter a new dummy email which will change your original email with the dummy one.
* Get the security code on your original email and confirm you new dummy email.
* At this point your current account should be transferred to the dummy email which will free up your original one.
* Create new profile with your initial/original account and start fresh.
I have lost my account as well click on link to Facebook and its gone put a ticket in. spent £300 on this game I don't want to start again and not happy about losing my money, I was looking for a way to edit the startup file so it loads my old account on the PC. but it was on an android phone. if anyone can help I would be very thankful