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Purchase not provided

Purchase not provided

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27 сент. 2021, 06:2827.09.21
16.06.21
0

Purchase not provided

Made a few pack purchase's lastnight via the US desktop app.

One of the purchases was not sent to my ingame mail and I do not have the items. Payment was made via paypal and it was charged/paid.

I sent a ticket but have not been responded to yet.

Anyone ran into this or able to help?

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harleQuinnModerator
30 сент. 2021, 03:0830.09.21
24.02.19
8031

Make sure you respond to the automated response you get upon/when opening a ticket. Plarium Support will help you from there soon, if they haven't already.