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Didn't receive my purchase

Didn't receive my purchase

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16 апр. 2020, 16:4216.04.20
24.08.19
1

Didn't receive my purchase

Title, bought the daily energy pack yesterday and didn't receive anything. Opened a ticket and was told it was credited to my account but nothing is there. 

Video of what happened : https://streamable.com/e6tbdm

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6
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18 апр. 2020, 02:2318.04.20
1
I also made a purchase and did not receive anything
20 апр. 2020, 15:5520.04.20
24.08.19
1
Hellskitten said:

I also made a purchase and did not receive anything
I got a response but when I replied its been 3 days since. So it seems to be very slow...
21 апр. 2020, 06:0421.04.20
2
Same here, made a 29.99 purchase and I'm still waiting, please help.
22 апр. 2020, 00:1422.04.20
2

Anybody can help..? I bought a 29.99 package and didn't received anything.  Help


22 апр. 2020, 02:4922.04.20
22.04.20
1
I also purchased a package but didn't receive anything.  I also contacted support but haven't heard anything from them.  Has anyone resolved this issue???
26 апр. 2020, 00:5926.04.20
1
I also just make a purchase, I see the charge on my credit card but DID NOT RECEIVE anything!