DArcher716 said:

I just purchased a pack and didn’t receive it. I sent in an email and no one is responding the in game support won’t load either. Please tell me how do I get my 1300 gems 25 energy refills and silver? Apple has taken the $49.99 out of my iTunes account already and is processing it so you were able to submit a request for payment but you couldn’t deliver my items. Please make this right...I’m not asking for anything special I just don’t want to lose money on something I never received. 

PM me your in game id and a link to this post