No goods for payment and ... ignorance of messages
Ok... where to begin.
I am new player. Made a TERRIBLE MISTAKE by buying daily gem pack. Not only I am not receiving anything, I am not even receiving gems from the mine. I collect those... and my current gem amount stays the same.
I have contacted support, payment issues and even feedback via game on Monday (Friday today) with purchase details. No reply whatsoever.
So. This is a pure scam. Company gets the money and ignores COMPLETELY the customer.
I will not stress out how annoying it is to watch ten offers popping up right after you log in. But I stress out how terrible behavior this company has. Never ever in mobile gaming I encountered such arrogant approach.
This goes everywhere. Facebook, Instagram, Twitter, all my friends who play other games with me. I have seriously enough of this.