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Purchased a pack and did not receive the items

Purchased a pack and did not receive the items

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6 фев. 2020, 10:5906.02.20
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Purchased a pack and did not receive the items

I purchased a special offer pack for 2140 gems however I did not receive these after getting the confirmation from google play.

My player Id is um40872489 | 40071287

Pls help

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6 фев. 2020, 19:3806.02.20
15.02.19
2725

Hi

Your issues is still persist?