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Bought a Micro Pack, didn't get anything

Bought a Micro Pack, didn't get anything

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28 янв. 2020, 07:1928.01.20
28.01.20
1

Bought a Micro Pack, didn't get anything

Hi,


I bought a Micro Pack 8h ago and didn't get anything until now. I checked the inbox and portal, but no shard is to be found. Please either transfer the in game items or refund the 3,49 €. My id is um39746080 | 39016792 


Regards, 

Daniel
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28 янв. 2020, 07:5328.01.20
15.02.19
2725

Hi

Pls open a ticket in game at payments section.

Thank you
28 янв. 2020, 08:0828.01.20
28.01.20
1

Hi,


I tried to open a ticket in game. I filled in a subject, I selected payment issue and entered a description. The Send button is still grey and tapping it tells me that that all fields must be filled to continue. What is missing?