SDKAY said:

So I bought the "Void Rush 1" pack on the store and it said it will increase the chances for epics and legendaries to x2. But when I go to use the shards, the rates are still saying "8%" for epics and "0.5%" for legendaries which I'm pretty sure is still the original rates without x2. They would be "16%" and "1%" if increased to x2. Is this a mistake or has the x2 chance not been implemented yet? Despite it saying in store that it is already, which prompted me to buy the pack in the first place otherwise I probably wouldn't have bought it.

We are very sorry for confusing you with the misleading picture on the pack with Void Shards. There is not going to be x2 for Voids this weekend. We  

SDKAY said:

So I bought the "Void Rush 1" pack on the store and it said it will increase the chances for epics and legendaries to x2. But when I go to use the shards, the rates are still saying "8%" for epics and "0.5%" for legendaries which I'm pretty sure is still the original rates without x2. They would be "16%" and "1%" if increased to x2. Is this a mistake or has the x2 chance not been implemented yet? Despite it saying in store that it is already, which prompted me to buy the pack in the first place otherwise I probably wouldn't have bought it.

We are very sorry for confusing you with the misleading picture on the pack with Void Shards. There is not going to be x2 for Voids this weekend. We  

um2555159 | 2506494

Android  Galaxy J7V 

Dont know OS #

Bought the void pack because of the falsely advertised 2x summoning rate, there is no summoning event, other people are getting compensation I've gotten nothing.

derSpeigel said:

um2555159 | 2506494

Android  Galaxy J7V 

Dont know OS #

Bought the void pack because of the falsely advertised 2x summoning rate, there is no summoning event, other people are getting compensation I've gotten nothing.

Hi

Pls contact with our support in game. 

I did that and as always simply recieved the same stock response message and 0 results.

Sezzy said:

derSpeigel said:

I did that and as always simply recieved the same stock response message and 0 results.

did you opened in payment category?