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GBP and USD not converted

GBP and USD not converted

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11 дек. 2019, 09:4411.12.19
06.11.19
3

GBP and USD not converted

I've made a support ticket for this issue, but I've basically received no help whatsoever, so I've decided to post here instead to see if I can get some answers. I've noticed that in the store the prices for deals/packs are the same numbers for players using GBP as their currency and players using USD as their currency. For example: a deal that costs "£29.99" will also cost "$29.99" for USD players. £29.99 is $39.44, so that is nearly $10 more costly. This is obviously unfair on the players paying with GBP as they are paying a bit more money on all their deals and I'm wondering why this isn't converted for GBP. 


Here is proof of this being a thing from a recent offer:





Both values are the same, when they should obviously not be.

So, does anybody have any answer to this or have any idea on how I can change my currency to USD to save money.

Thanks.





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11 дек. 2019, 10:4311.12.19
11 дек. 2019, 10:44(отредактировано)
15.02.19
2725

SDKAY said:


I've made a support ticket for this issue, but I've basically received no help whatsoever, so I've decided to post here instead to see if I can get some answers. I've noticed that in the store the prices for deals/packs are the same numbers for players using GBP as their currency and players using USD as their currency. For example: a deal that costs "£29.99" will also cost "$29.99" for USD players. £29.99 is $39.44, so that is nearly $10 more costly. This is obviously unfair on the players paying with GBP as they are paying a bit more money on all their deals and I'm wondering why this isn't converted for GBP. 


Here is proof of this being a thing from a recent offer:





Both values are the same, when they should obviously not be.

So, does anybody have any answer to this or have any idea on how I can change my currency to USD to save money.

Thanks.





Hi

Thank you for your report i had forwarded to checkn . Pls send me your in game id in pm.


11 дек. 2019, 11:0511.12.19
15.02.19
2725

Hi

Our prices are converted by google and appstore its not possible to influence this conversion.

Thank you for your feedback

11 дек. 2019, 11:5911.12.19
06.11.19
3

Sezzy said:


Hi

Our prices are converted by google and appstore its not possible to influence this conversion.

Thank you for your feedback

Well, it isn't converting correctly from what I can see. I also play through PC, not mobile, if that is a factor to anything.

Here is another example (of many) of the currency remaining the same in the offers: