Bought gems pack 4k specifically for event 2x ancient shards X10 "wallmaster othorion"

Didint get anything inj 24hrs, even is gone, didint have a chance to get a champion

Now I do not have gems and event long time over.

Created ticket [5632473] - purchased items not recieved TRANSACTION ID: 2000001019296363

Where no omne really helped to solve issue.

Have confirmations that payment was processed by iteract and my bank right after I paid

What to do now ? I do need need those gems, I need champion I was bying them for.

Iw ould like to cancel bu support team laways redirecting me and sting that its iteract problem, however I providede all confimrstion that purchase was done.

My id = um19804476 | 19509187