mateigabi1988 said:

Hello,

I bought the rookie pack and I opened the ancient shard but unfortunately I did not received the champion, an error occur saying something about the game has some issue, I did not read all the message. However I think I had my internet connection had a problem. Can u help me please in this matter? thank you

Hello there! 

Could you give me your in-game player ID so I can investigate it for you?

You can find your player ID by following the instructions below:

Note: in case you feel uncomfortable sharing this information publicly, feel free to contact me in private.

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