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Unable to cancel raid pass

Unable to cancel raid pass

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5 июнь 2019, 16:2705.06.19
7

Unable to cancel raid pass

I have (as it says in the shop under raid passes) conected to google play looked under account (and everywhere else),. no reference to my £9.99 charge that will be coming in June so no way to cancel there.


I have just spent 2 hours (over 2!) on with google support they say it is an in app purchase and not listed as a subscription so they can not cancel so i need to talk to you.

Not very happy about this.

That gives you about two weeks to sort this or to tell me how to sort this before i delete this game and my google play account (as i see it only way i will be able to stop the next payment).
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7 июнь 2019, 11:0007.06.19
7

Actually had a response to my ticket (shock)

and strangely i log ito my google play and magically raid pass is now listed under my subscriptions so i was actually able to cancel it.

So either i and google support who i spent a couple hours (over 2) connected with on wednesday while they had screen sharing up missed this being exactley where it was supposed to be or it has since been added.

I'm guessing this is why i actually got a response (after plarium added it) would of been nice of them to just say sorry it is now listed as a subscriptionn ad you can cancel instead of the lines of standard drivel they just sent me.
30 июнь 2019, 22:3830.06.19
29.05.19
1
I’m having the same issue.  I can’t find the option to cancel the subscription anywhere.  Can you tell me where it’s supposed to be?  Thanks!
1 июль 2019, 05:3101.07.19
15.02.19
2725

VikNocturnis said:


I’m having the same issue.  I can’t find the option to cancel the subscription anywhere.  Can you tell me where it’s supposed to be?  Thanks!

Hi

Are you usen IOS or Android?
20 июль 2019, 10:2120.07.19
06.06.19
1
Iam using ios can u tell me?
25 июль 2019, 12:3225.07.19
1
I too can not find the raid pass cancellation on Android, HELP Please
8 авг. 2019, 03:0608.08.19
1
I am iOS user and I can not locate where to cancel my raid pass 
13 авг. 2019, 21:3113.08.19
03.04.19
3
The VikNocturnis said:

I’m having the same issue.  I can’t find the option to cancel the subscription anywhere.  Can you tell me where it’s supposed to be?  Thanks!

13 авг. 2019, 21:3413.08.19
03.04.19
3

0syriss said:


I am iOS user and I can not locate where to cancel my raid pass 

Through your ITunes account/ account name at bottom then subscriptions 


13 авг. 2019, 21:3513.08.19
03.04.19
3
allgoodlonnie said: through your iTunes account, under your account name then subscriptions 

The VikNocturnis said:

I’m having the same issue.  I can’t find the option to cancel the subscription anywhere.  Can you tell me where it’s supposed to be?  Thanks!


5 июль 2020, 12:2305.07.20
5 июль 2020, 12:26(отредактировано)
12.05.19
5

Same Problem. Im on IOS. Subscriptions from other Apps show up, so its not a Problem with my Phone or Apple Account. Raid doesnt show up. Since Im unable to cancel the pass from inside the app im fucked. The Support doesnt respond either. 

How is this Even legal?