I play mortal kombat mobile.  I downloaded your app through a supersonic offer to get 481 souls in MKM.  The requirement was get a 5 star hero.  I got the 5 star hero in under 2 weeks.  Your company denied my claim.  I have never played your game before in my life.  When I sent a support ticker demanding to know why the hell u guys reneged on your deal, I got this asinine response from Oleg saying "go to the message board for tips and tricks" ---  what the frickin hell!?!?!?

I am not asking for tips and tricks, I am demanding my free souls in MKM!!!! The fact you guys have cheated me makes me wonder how you treat players who make in app purchases.  How do I fix this if your official support agents don't respond properly!?!? 

I will gladly and happily give my player ID number and all other information, including screen shots, if so requested, I just want a damned explanation and I want my credits.