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Artifact upgrade bug : Takes silver without applying upgrades

Artifact upgrade bug : Takes silver without applying upgrades

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25 июнь 2021, 10:1225.06.21
26.03.21
0

Artifact upgrade bug : Takes silver without applying upgrades

Device: Computer;

OS: Windows 10;

WTR (way to reproduce an issue):

Step 1: Go to Champions on the home screen;

Step 2: select upgrade on any equiped item;

Step 3: set the auto upgrade to a level


Video included to show bug in progress on my account: 


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18
Комментарии
13
Комментарии
25 июнь 2021, 11:2025.06.21
04.01.20
1698

Good  morning,  

This  is  a  known  bug,  I  experience  it  all  the  time.  They  are  working  on  a  fix,  however  I  would  like  to  point  out  that  it's  not  actually  taking  your  silver.  Simply  restart  your  game  and  your  silver  should be  what  it  was  before  the  bug  kicked  in.  

30 июнь 2021, 07:0530.06.21
1

But it is taking our silver in the case where we set it to level up the item to +8 and instead it just keeps leveling it up way beyond this, potentially wasting money in the process.

14 окт. 2024, 13:1514.10.24
06.10.24
3

This fcking thing is not fixed yet in oct 24.. I loose 200K gold trying to upgradfe over and over again.. 


14 окт. 2024, 13:1914.10.24
06.10.24
3

It also keeps counting multibattles wrong.. Sometimes they do not work and still it says : Done..


dthorne04Moderator
16 окт. 2024, 20:2016.10.24
30.12.20
6325
Fittesprekk

This fcking thing is not fixed yet in oct 24.. I loose 200K gold trying to upgradfe over and over again.. 


Are you sure about this? If an upgrade fails it still takes silver.

dthorne04Moderator
16 окт. 2024, 20:2016.10.24
30.12.20
6325
Fittesprekk

It also keeps counting multibattles wrong.. Sometimes they do not work and still it says : Done..


My best guess is this is a misunderstanding but you can feel free to open a support ticket (for this issue and for your silver issue)

17 окт. 2024, 12:3617.10.24
27.09.24
2

Its still robbing us of our silver and quite a bit of it. Go to do a $20,000 silver upgrade and it's costing $100,00- $120,000. I've notified support but I'm starting to see this is a on going thing. I'm on Android. It owes me s substantial amount of millions in silver it has robbed from me. I'm becoming disenchanted quickly. You need to keep track of the costs of your upgrades. I imagine this is happening to a lot of people who just aren't noticing it.

dthorne04Moderator
17 окт. 2024, 15:0817.10.24
30.12.20
6325
Goudlass

Its still robbing us of our silver and quite a bit of it. Go to do a $20,000 silver upgrade and it's costing $100,00- $120,000. I've notified support but I'm starting to see this is a on going thing. I'm on Android. It owes me s substantial amount of millions in silver it has robbed from me. I'm becoming disenchanted quickly. You need to keep track of the costs of your upgrades. I imagine this is happening to a lot of people who just aren't noticing it.

I'd need to see something video wise because this sounds like failed upgrades. 

19 окт. 2024, 11:0319.10.24
27.09.24
2

I've left a great many reports about this issue. It is robbing us blind of silver. One upgrade at a time and track your silver, you'll see. I can no longer support or promo this game. They will not fix the issues, it's obviously been going on for several years . Don't play unless you like being robbed. The new age slot machines. Takes your money and you get robbed.

dthorne04Moderator
20 окт. 2024, 06:0420.10.24
30.12.20
6325
Goudlass

I've left a great many reports about this issue. It is robbing us blind of silver. One upgrade at a time and track your silver, you'll see. I can no longer support or promo this game. They will not fix the issues, it's obviously been going on for several years . Don't play unless you like being robbed. The new age slot machines. Takes your money and you get robbed.

I am fairly certain what you're describing is a failed upgrade, which is apart of the game and not a bug. 

17 нояб. 2024, 21:4917.11.24
16.10.24
2

Same here I play on my phone a Motorola 5G and it keeps taking my silver when I try to upgrade they really need to fix this I've lost over a million dollars in coin

19 дек. 2024, 14:152 дня
22.10.24
4

it has happened to me alot in the final stages of artifact upgrades. I tried one today on Loki to max out on artifact I had 188k silver for a 23k lvl 16 upgrade and it failed leaving me with 5,480 silver I closed the game and restarted it nothing changed. 

dthorne04Moderator
19 дек. 2024, 16:432 дня
30.12.20
6325
Michael Wirkus

it has happened to me alot in the final stages of artifact upgrades. I tried one today on Loki to max out on artifact I had 188k silver for a 23k lvl 16 upgrade and it failed leaving me with 5,480 silver I closed the game and restarted it nothing changed. 

This just sounds like the standard instance of the artifact upgrade failing, which still takes your silver.