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I lost almost every thing, and i don't know why

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16 дек. 2020, 18:5816.12.20
221016

I lost almost every thing, and i don't know why

I was playing in doom tower and failed for no reason at some point. 

The game told me to get som gear on my champs, Champs that are Lvl 60 and fully geared out en lvl 16 artifaced, speed tuned and everything... 

Ohh well, the game is wrong right? Nope... I did't have eany gear what so ever, on my whole account?! All i have left are my Champs and Gylps, Brews and silver and gems... But no artifacts or accessories.

I kinda lost everything, i grined for, for such a long time... 

I have no idea if this is a bug or somthing... Btw my artifact power on my account is now 0... So my artifacts and stuff is not just invisible... 

Pleas help or somthing, i really like the game, but why play it if i kinda lost all my progress... Yay still got the champs tho, but no gear to put them in... -.-' 


Player name "Dr. LAMA"


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18 дек. 2020, 13:4118.12.20
22.11.15
3

I just lost all of my legendary characters after the last maintenance you guys did. Please check and see whats going on because I logged on after it to discover that about a dozen or so of my BEST champs were just apparently gone such as ignatius, Scyl of the drakes, etc. went from having about almost a mil power to like 650k or something...thats alot of pwr lost yo!!! Please look into this and restore my lost champs ty!!!


18 дек. 2020, 14:1218.12.20
221016

Same happened to me today. This is quite annoying 

21 дек. 2020, 15:3821.12.20
221016

Plarium really needs to make an announcement on how to fix this bug...

Clear the cache TWICE (yes twice) the second time after logging in. If that doesnt work uninstall and reinstall the game. This worked for people in my clan anways. Hope that helps.