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Hydra key missing even though not used

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8 янв. 2026, 12:523 дня
15.05.23
0

Hydra key missing even though not used

Right before the updates of today I was trying out some hydra teams.

Since the update was almost coming up, I got out of the fight so I could try it later again.

After the update I found out my last key is missing. It didn't record any damage though.

In Hydra clash it clearly says I only put in 2 hydra keys:


i


But I've lost 3 keys:


i


My nightmare and brutal hydra were done yesterday already and this morning I still had one key, so I definitely didn't use anything up before hydra clash started.

The most annoying this is that I'm already 1.11 bil into the 1.2 bil for the accessories chest, so losing that 3rd key is going to cost me rewards next week.

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6
Комментарии
9
Комментарии
dthorne04Moderator
8 янв. 2026, 15:173 дня
30.12.20
7939

Hi,

There is maintenance coming, please let me know if this issue persists after. 

9 янв. 2026, 15:512 дня
09.01.21
1

I lost all 3, but am hoping this reset fixes it

dthorne04Moderator
9 янв. 2026, 21:032 дня
30.12.20
7939
tidyjoker

I lost all 3, but am hoping this reset fixes it

did this resolve after maintenance?

9 янв. 2026, 21:532 дня
31.10.24
4

Still missing all 3 Hydra keys. Tried on iOS, MacOS and Windows all same. 

dthorne04Moderator
10 янв. 2026, 02:12Вчера
30.12.20
7939
Lilitu Feign

Still missing all 3 Hydra keys. Tried on iOS, MacOS and Windows all same. 

Still messed up?

10 янв. 2026, 04:02Вчера
31.10.24
4
dthorne04

Still messed up?

Yes it is. 

10 янв. 2026, 15:55Вчера
31.10.24
4

Anyone find a solution for this yet?

dthorne04Moderator
10 янв. 2026, 22:32Вчера
30.12.20
7939
Lilitu Feign

Yes it is. 

Can you dm me your UM ID? thanks

10 янв. 2026, 23:23Вчера
31.10.24
4
dthorne04

Can you dm me your UM ID? thanks

Sent