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Gear upgrading bug took my Silver

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22 июль 2025, 14:1822.07.25
07.03.25
2

Gear upgrading bug took my Silver

Yesterday, I was upgrading a piece of gear and the game glitched and showed an error had occurred. However, the game still took my 30,000+ silver for payment of the upgrade and the upgrade never happened. The same thing happened today, only this time, I was upgrading a chest piece, from 0-16, and the game took my 1.1 million silver and did not upgrade the piece to level 16.....another error. So, now I'm out 1.13 million silver in 2 days and the pieces of gear that I was trying to upgrade have still not been upgraded.

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dthorne04Moderator
22 июль 2025, 16:5922.07.25
30.12.20
7540

Hi,

Are you positive the silver loss just wasn't from failed upgrades?

22 июль 2025, 18:2722.07.25
07.03.25
2

Positive....the 1st four attempts to upgrade anything are guaranteed, and nothing has changed on those pieces that I was attempting to upgrade.

22 июль 2025, 18:2922.07.25
07.03.25
2

There was also an error message that popped up both times it happened.

dthorne04Moderator
23 июль 2025, 16:0023.07.25
30.12.20
7540
Memphys62

There was also an error message that popped up both times it happened.

I would 100% open a support ticket and ask them to look into it then.

17 сент. 2025, 16:287 дней
16.11.19
12

If I created a support ticket every time this happened to me it would be at least one a day, Just fix the issue - been going on for years


dthorne04Moderator
17 сент. 2025, 22:117 дней
30.12.20
7540
George

If I created a support ticket every time this happened to me it would be at least one a day, Just fix the issue - been going on for years


Can you elaborate on the issue you are having?