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Duplicated gear bug

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22 март 2025, 14:0022.03.25
11.04.22
7

Duplicated gear bug

Some bug happend, I add gear for Karnage Using HH Artifact Optimizer, but no gear remove from other champion. so I have two same gear. like the picture shows.

 but it's also make my whole account messup. some champion can't mount any gear like Septimus.

I need help. 

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i


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22 март 2025, 14:0322.03.25
11.04.22
7

this is the problem

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dthorne04Moderator
23 март 2025, 17:3023.03.25
30.12.20
7540

I will ask around but in the meantime perhaps fire off a message to support and see if they have any insight on this. Seems like it could be an interaction between the Hell Hades app and your game as you're likely experiencing a visual bug.

24 март 2025, 06:5724.03.25
11.04.22
7
dthorne04

I will ask around but in the meantime perhaps fire off a message to support and see if they have any insight on this. Seems like it could be an interaction between the Hell Hades app and your game as you're likely experiencing a visual bug.

I've send the support, but no response until now.

24 март 2025, 06:5824.03.25
11.04.22
7

where i can get the offical response? in game or by email

dthorne04Moderator
24 март 2025, 20:0924.03.25
30.12.20
7540
bearanny

where i can get the offical response? in game or by email

email. responses can take some time - especially over weekend

1 апр. 2025, 03:3101.04.25
11.04.22
7

no response until now for a week .

1 апр. 2025, 20:4501.04.25
12.10.21
26
bearanny

no response until now for a week .

Yeah, I believe that there isn't a response team working for Raid. I have sent multiple tech support issues and out of 4, I only got 1 response. Even then, it came about a week after the question which by then was too late. Too bad that all of the money this game generates, no one has the time to help players.