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20 White cristal prism  still not available after harvest !

20 White cristal prism still not available after harvest !

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5 сент. 2024, 14:3905.09.24
24.04.21
1

20 White cristal prism still not available after harvest !

Hi, Yesterday  I do 2 specifics events to get the reward of 2x 20 prism,  but i received only 20 ... The Rush to fragment prism is not finish,  but it still missing 20 white prism fragment,  i do sandevil  tournement and  the last Dongeon Rush event , can you do something for me ?

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dthorne04Moderator
5 сент. 2024, 21:1005.09.24
30.12.20
6534

Yeah, you're going to have to open a support ticket unfortunately. We (moderators) can't see anything on your end so it's best to check in with support and see if they can shed some light on what's up. 

10 янв. 2025, 19:4610.01.25
24.04.21
1
dthorne04

Yeah, you're going to have to open a support ticket unfortunately. We (moderators) can't see anything on your end so it's best to check in with support and see if they can shed some light on what's up. 

Thanks for your answer, ... but maybe possible, I forget to bring rewards in the 24 hours, I imagine it's my error..🙈

dthorne04Moderator
11 янв. 2025, 23:3211.01.25
30.12.20
6534
Edeniks

Thanks for your answer, ... but maybe possible, I forget to bring rewards in the 24 hours, I imagine it's my error..🙈

All good, hopefully it worked/works out for you.