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Halloween tournament points not showing in Titan scoreboard.

Halloween tournament points not showing in Titan scoreboard.

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21 окт. 2023, 16:0221.10.23
01.04.23
15

Halloween tournament points not showing in Titan scoreboard.

Hi. 

I don't understand why the 600 plus points I earned in the Champion Chase Tournament (which is a Halloween Titan Event) were not reflected in any increase at all on the Halloween Titan Event scoreboard. 

Attached are a couple of snips taken Friday evening (10/20/23) around 6 PM Pacific Time. (I had 100 points on the scoreboard before I used 15 or so Ancient Shards). 

A bug?

i


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Thanks.

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21 окт. 2023, 16:0721.10.23
21 окт. 2023, 16:18(отредактировано)
17.01.23
6

I got the same issue on PC via Plariumplay. Opened up Sacred Shard and got 0 points that count for the Event for the Epic i summoned. I was at 1455 before i summoned the Sacred Shard, funny enough green shards work and count for 1 point(i tried 2 afterwards and now i got 1457 points). 


i

And here is the champion i got for 0 Points, looks like an epic to me(worth 250 Points). Not like beeing punished with that outcome of a sacred shard is enough.

i

Since i dont expect Plarium to fix this until the tournament is finished, i guess i now have to open 53 more green shards. Keep up the good work.

dthorne04Moderator
21 окт. 2023, 18:0621.10.23
30.12.20
6325

Grifo: you need to hit the 1550 point total to get the 100 Titan points. Having 650 points in the Champ Chase would not affect your total in the Titan event.

dthorne04Moderator
21 окт. 2023, 18:0821.10.23
30.12.20
6325
[W00T2]

I got the same issue on PC via Plariumplay. Opened up Sacred Shard and got 0 points that count for the Event for the Epic i summoned. I was at 1455 before i summoned the Sacred Shard, funny enough green shards work and count for 1 point(i tried 2 afterwards and now i got 1457 points). 


i

And here is the champion i got for 0 Points, looks like an epic to me(worth 250 Points). Not like beeing punished with that outcome of a sacred shard is enough.

i

Since i dont expect Plarium to fix this until the tournament is finished, i guess i now have to open 53 more green shards. Keep up the good work.

This is a completely different issue, actually.

Usually this resolves itself by restarting the app (there is often lag in the totals updating) and if it doesn't please open a ticket in game or here: https://plarium.com/en/support/


22 окт. 2023, 00:2522.10.23
17.01.23
6

Of course i restarted the app before i posted in the forums. Also i opened a ticket and 83 more green shards to get the HW Event points to reach the 1550 goal. I can understand the "did you try to turn it on and off" solution, it would have been my first reaction too. Nowadays this solution does not fix 50% of the problems like it used to be 10 years ago, this is just my humble opionion after working 30 years in IT. cheers.