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Can't see number of keys, dungeons names are missing.

Can't see number of keys, dungeons names are missing.

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24 авг. 2023, 09:4324.08.23
27.04.20
1

Can't see number of keys, dungeons names are missing.

Hey! Since around aug 20 i've started to have this issue in plarium play. I can't see how much different keys i have as well as some dungeon names missing. Tried re-installing the game it didn't fixed, re-installed plarium play still same issue. Support doesn't answer for 4 days. All other things seems to work fine i can still see keys in faction wars or clan boss if i open their map.

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dthorne04Moderator
24 авг. 2023, 19:0824.08.23
30.12.20
6165

I know this should work for names missing, but not certain about the key numbers showing up:

Try resizing your screen, should solve at least the visual bug of missing dungeon names. 

24 авг. 2023, 22:1524.08.23
27.04.20
1
dthorne04

I know this should work for names missing, but not certain about the key numbers showing up:

Try resizing your screen, should solve at least the visual bug of missing dungeon names. 

Thank you! Resize window fixed both issues. I think it's cuz i have small resoulution(prefer playing windowed mode in small screen) and i manually resized it by mistake and it broke at some point. :) But now it's fine.

dthorne04Moderator
24 авг. 2023, 22:3024.08.23
30.12.20
6165
AwesomeMan

Thank you! Resize window fixed both issues. I think it's cuz i have small resoulution(prefer playing windowed mode in small screen) and i manually resized it by mistake and it broke at some point. :) But now it's fine.

that's great. :)

it's a weird little glitch that popped up in one of the recent patches but fortunately it's a relatively easy fix. 

25 авг. 2023, 19:2525.08.23
16.12.21
1130

I've had that same problem pop up a couple times in the last week or two.

Thanks for the resizing tip, i'll remember that if it happens again

dthorne04Moderator
25 авг. 2023, 21:5325.08.23
30.12.20
6165
MooredRat

I've had that same problem pop up a couple times in the last week or two.

Thanks for the resizing tip, i'll remember that if it happens again

No worries, hope that works out for you as well.

I haven't seen a consistent screen size that works off the top of my head, but it's about as quick of a fix as you can find if it does happen.

26 март 2024, 20:1726.03.24
24.05.19
3

This hint helped me, too. Both the names and the number of keys reappeared when I made my game window bigger.

dthorne04Moderator
27 март 2024, 03:5627.03.24
30.12.20
6165
Paltira

This hint helped me, too. Both the names and the number of keys reappeared when I made my game window bigger.

awesome, glad to hear it. :)

doesn't happen often (for me, at least) but fortunately it's just a quick fix. 

4 окт. 2024, 12:2104.10.24
28.03.20
1

This happened to me too with the last patch. By changing the resolution in the Settings - Option menu in raid, I made it work again. I had 1920x1200 and I set it to a standard one of 1920x1080.