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Quest reward showing but not able to be claimed

Quest reward showing but not able to be claimed

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30 июль 2023, 16:3030.07.23
01.04.23
15

Quest reward showing but not able to be claimed

I often compete and get the rewards for advanced quests, but recently one particular task has not been showing up correctlyi when I complete it.

Three of the last four times I have completed the advanced quest to "Fight in Classic Arena with a team from a single Faction" the competion of the task did not show up in the list of tasks, even when I redid the task 3-4 times. The one time it worked (of the last four) was when I went back to completing other advanced quests -- and then it showed up!

This time at least the red dot appeared when I completed the task.Please note in the pictures the red dot that tells us there is a reward to be claimed in the Advanced Quests, but that none of them show as completed.

A bug, yes?

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dthorne04Moderator
30 июль 2023, 16:3530.07.23
30.12.20
6325

Hi there,

I would like to see visual proof of the team you're using, and of it not registering as completed. This is not a known bug, so would like to document it properly if there is one.

One other explanation is there can be a bit of lag in quests registering sometimes, so restarting the game can help. 

31 июль 2023, 01:2731.07.23
01.04.23
15

Okay, DT.

What kind of visual proof would you like? A snpshot of the summary at the end of tha battle, plus another snapshot of the failure to record in the Advanced quests?

I don't see how I can give you proof that they are happening together, that the failure to record happens after the battle.

I on't think the lag is an answer. I have waited hours and also rebooted the game more than once.

dthorne04Moderator
31 июль 2023, 08:4431.07.23
30.12.20
6325
Grifo

Okay, DT.

What kind of visual proof would you like? A snpshot of the summary at the end of tha battle, plus another snapshot of the failure to record in the Advanced quests?

I don't see how I can give you proof that they are happening together, that the failure to record happens after the battle.

I on't think the lag is an answer. I have waited hours and also rebooted the game more than once.

Well, a screen showing you're using the correct team in relation to the quest would help. This isn't a known bug and I need to ensure everything looks right before collecting more data. but yes, that followed by the quest not registering as done would be nice. 

31 июль 2023, 20:4531.07.23
01.04.23
15

Here are some snapshots from the first battle. Snapshots from the second battle will be in next post.

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Battle #1:

I fought the tag team battle with only magic champions.

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Result: no recognition in the software.  

Battle #2

I fought a tag team set with ALL TWELVE  of my champions in all three teams being only Magic champions. 

Re

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sult: no recogniton in the software.

31 июль 2023, 20:4731.07.23
01.04.23
15


I don't know what else I can do to demonstrate this failure.

Thanks.

David


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dthorne04Moderator
31 июль 2023, 21:1731.07.23
30.12.20
6325

The issue is you're trying it with a single affinity rather than a single faction. :)

needs to all be from a single Faction to complete that quest. 

1 авг. 2023, 22:5101.08.23
01.04.23
15

Oy. That was pretty dumb to miss that   

Thanks.

dthorne04Moderator
2 авг. 2023, 00:4702.08.23
30.12.20
6325
Grifo

Oy. That was pretty dumb to miss that   

Thanks.

All good :)