Hello everyone and Happy Christmas! It was very nice of Plarium to gift us such nice things, but I guess they have a bug now. I claimed the Christmas gifts and they don't show up in inbox. Anyone else got this bug?
Be sure that your inbox was not already full. My presents showed up.
Hmmm..my inbox is at 14/400, so nowhere near full. After lots of restarts, the goodies still don't show up. Such a pity.
Hmmm..my inbox is at 14/400, so nowhere near full. After lots of restarts, the goodies still don't show up. Such a pity.
Have you tried closing & reopening the game? If the issue persists, please open a support ticket through the in game option or here: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492&_gl=1*z1rke6*_ga*b2lkODU1MTEwMTA2OS4xNjYxODI2ODE1*_ga_5FNDF9DMY8*MTY3MTkxMzAzOC40MjcuMS4xNjcxOTE0Nzk2LjYwLjAuMA..
Thank you for the advice, I submitted 3 tickets, one for each account. Third day now of playing on PC platform and haven't got the popup and I have to tell you I'm playing lots of hours. I don't know if it's really a bug or not, but would like to get the gifts until the period ends, would help me a lot. :(
