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Clan Boss Key Lost on Crash

Clan Boss Key Lost on Crash

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18 май 2019, 03:1118.05.19
2

Clan Boss Key Lost on Crash

Device: Alcatel 5041C

Android Version: 8.1.0

Details: 

I had just completed using my first boss key. Went back into the lobby to look at damages needed to earn rewards and then clicked battle button to begin my second fight. I swapped one champion for another and then clicked battle to start the fight. Game crashed, kicking me out to my home screen. When I logged back in, no keys. 


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20 май 2019, 13:2020.05.19
2
It just happened again. It could be that the game is forced to close because of RAM usage. That's what it seems like anyway. Can something be done to prevent key loss tho? That greatly hurts the rewards you're gonna get.
21 май 2019, 18:4421.05.19
2
Game disconnected from the internet after clan boss. Then it reconnected after some time and displayed my damage. But when i checked the rankings, the entire progress has been omitted despite the key consumption.
23 май 2019, 07:4023.05.19
21.04.19
148
i had  the  same  problem on Iphone X , my net is very good and got DC on first key everyday, but  for 3 days, i'm ok probably they ll fix  for  your phone too