ive been sitting on my ticket for over a day now, and my issue involves me spending real world money then getting gypped because their servers crashed. and i have records of all of it. i hope they respond soon because i know a good lawyer, and they really dont want to deal with a lawsuit...

Lol I've been getting automated responses with no actual answers for months nice tense the official forum is the same as the game with the response to my Google review it's not suprising 

None of my tickets are getting responses either.  Had one outstanding raised through in game support for 3 weeks then just disappeared. 

Not spending any more until responses to my others as something seems wrong

I was assured on discord they do exist by one of the player mods

Lol is the forum no reply now too?

Dont worry you'll find out if it's fixed on your own nand dont ever expect individual compensation