Void pull disaster
I was super surprised to see the guaranteed champion after 15 void pulls. I had 10 void shards and although I really couldnt afford it I bought 5 more. Imagine my surprise when my 15th pull was void rare Ifrit. My vision isnt very good, just good enough to get by playing the game. When I read the news about the guaranteed champion, I missed the fact that it didnt start until Sunday.....
I wish there was someway to actually contact someone that could help me. Being handicapped it is doubly hard to look for a customer service type person through all the various online platforms.