hey Plarium,
could you guys please help? i had over 2000+ mystery shards on my account, this morning at 4 am I logged out and logged in at 9 am this morning and all my shards were gone? is this a bug? could you please sort this out, please.
thank you.
Edited
Can you post a screen shot of your shard page? And do you have one from before the loss?
Are all your shards gone, or just the mystery shards?
Can you post a screen shot of your shard page? And do you have one from before the loss?
i have a video from youtube which was done on 21-01-21 clearly showing nearly 2000 shards
i have a video from youtube which was done on 21-01-21 clearly showing nearly 2000 shards
taken today. 9.6.21 13-11. shards I have were bought from the market. as you can see all my shards mystery are gone and the nine I have I just bought.
taken today. 9.6.21 13-11. shards I have were bought from the market. as you can see all my shards mystery are gone and the nine I have I just bought.
I had the same bug twice
I could not help you, I cash them in when I have over 10.
Hi! That's really strange and must be a bug
Please, contact the support team: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492
If you don't get response any time soon, feel free to contact me in direct messages
Hi! That's really strange and must be a bug
Please, contact the support team: https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492
If you don't get response any time soon, feel free to contact me in direct messages
Ahh yes the ignoring support I've tried to contact 5x. This is a direct message to you, pls contact the devs.
Click on Oracle's profile and select message. That is how you DM. Not in the thread.
