Hello

thank you for your post

if you open a ticket to support and describe your request thought this link 

https://mobile-support.plarium.com/hc/en-us/requests/new?ticket_form_id=360000007492

kind regards

the main reason for deleting the account is the lack of heroes, after 2 years of play to have only 4 legendary 2 of the daily logs seems absurd to me, every time I did a topic I was told Bad casino, I think it's just a lack of respect for the players, I donated at least 400 euros for nothing, I kept hoping for a strong hero to be able to fight in the dungeon at lvl 20 I couldn't, out of 20 shards "they" dropped 11 dwarfs it's a game bar