Shard drop rates are a lie...
I understand that this is supposed to be a p2w game. Plarium politely provides us with stated drop rates. After 9 months of collecting data, my actual drop rate is exactly 1/2 their claims!!! Instead of shards, they should be called lottery tickets. Customer support is dismissive of complaints, with canned responses. Do not waste your $$$$ until we know we will get what we are paying for.