An Open Letter to Plarium
I posted this on Facebook a few days back and the response was overwhelming support. I don't post hardly at all but this is how I feel about the game and was overjoyed to see I was not alone...
An open letter to Plarium.
As one of the 397 Level 100 players you touted on your video let me first off Thank You for providing a game in which I have had much enjoyment. That being said let me tell you why I am contemplating leaving the game.
As it currently stands the game has lost most of its luster for me. I enjoyed the grind to 100. I do not enjoy however the total dismissive attitude you are giving your player base. Your total lack in addressing some of the games critical issues (Top 4, Dupe Legendaries, Books, Silver and Time). You have not taken the players seriously. You create content that is not condusive to gaining and maintaining players… (Something is seriously wrong if you have 76 milliion downloads and only 397 Level 100 players after 2 years and less than 400,000 at level 60). Whomever is in charge of maintaining players seriously needs to look for a different job).
I’ve been playing computer games since they first started (I’m 63). I’m also a retired computer programmer so I can speak from experience when I say solving these issues are not a programming problem. It’s a desire to change problem. If you don’t change, you won’t evolve. The mentality that focuses on the few instead of the many is doomed for eventual failure.
The game is superb in it’s graphics and great in developing new champions (for the most part… there have been some real duds though), but is soundly lacking in it’s capacity to want to develop characters (the book issue). With so many champions and so little opportunity to get books without paying through the nose to get them you lose players. If players could develop their characters you would retain players. If you want players to spend money GIVE THEM A REASON TO. Books is not that reason. I believe that players would spend MORE on obtaining shards, IF they had a way of maximizing the champions SO THEY CAN PLAY THEM. There is no real justification to limit the usability of champions. People will spend more IF they can GET AND USE them, not just get them.
A few suggestion to seriously consider are .... New champions should never need more than 10 books for ANY rarity), Fix the dupe problem ( no matter how you phrase it …. IT IS NOT DIFFICULT TO DO… stop insulting our intelligence by saying it is). Allow us to auto run things we have already accomplished (mission runs, doom tower runs, faction runs, dungeons), Auto upgrade artifacts instead of having to install 3rd pary programs to speed it up). It’s poor design and serves no usefull purpose other than create another reason pepole leave the game, as they don’t have TIME TO PLAY, due to unneeded time sinks. Fix the silver issue (multiple ways of doing this… increase silver rewards for missions, increase silver for selling mission artifacts, remove cost for changing gear).
Would I recommend new players play the game… at this time, I would not. The amount of time required to play, the lack of addressing the problems in the game, content being created that is not condusive to getting and maintaining new players. Will I continue to play the game…. Yes, for a bit longer… but it’s not looking good unless things change….