Hi!

Lord Abortion said:

I have just lost an ancient shard, how is this possible ? I attempted to summon a hero and the game just hung.

exited the game and re re-entered and the shard was gone, no hero. Am I the only player this happened to ?

If a situation like this occurs, you still should have a new champion in your roster. Please contact our support team if you did not get a new hero and describe in dilate what happened and when.

Support link:
https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492

Have a nice day and stay safe.