Hi,

Could you submit a ticket here? 

https://plarium-mobile-support.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000007492

We need the following informations:

● your User ID (or nickname if you don't remember the ID)

● screenshot to prove that's your account, maybe a purchase confirmation

● your email (the one you used for your Plarium account)

● other details related to your issue

It usually takes 1-2 days to get a response, but if you don't receive one, don't hesitate to contact me in dm here or on Discord: Valdys#9897