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ARENA CHEST REWARDS MISSING!!!!!

ARENA CHEST REWARDS MISSING!!!!!

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7 апр. 2020, 06:4307.04.20
25.01.20
6

ARENA CHEST REWARDS MISSING!!!!!

This is second time that i am getting ancient shard from arena only to find it missing in summoning portal, firist time i was like ok it can happen but now i dont see point in it being in arena chest if i will never get it.
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9
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7 апр. 2020, 16:2107.04.20
13.02.19
1564

Hi,

Shards don't disappear, of course, have you got a screenshot about your chest?
11 апр. 2020, 13:5211.04.20
25.01.20
6
no i dont have it, but since its second time it will happen again and than u will get screenshoot. And yes shards do dissaper, i dont need it back just showing u bug in game so dont tell me i am liar because ur post just did that!
11 апр. 2020, 21:4611.04.20
13.02.19
1564
miodragskrnjic said:

no i dont have it, but since its second time it will happen again and than u will get screenshoot. And yes shards do dissaper, i dont need it back just showing u bug in game so dont tell me i am liar because ur post just did that!
Trust me, shards don't disappear.
12 апр. 2020, 10:3012.04.20
12 апр. 2020, 10:30(отредактировано)
25.01.20
6

they do, actualy now just got one from clan chest got message contact support ot continue clicked continue and no shard again, lol....

edit: aftere restet that shard appired in summon, but those of arena never did


21 апр. 2020, 14:1721.04.20
21 апр. 2020, 14:18(отредактировано)
22.06.19
800

Do you have this 1 shard before arena reset? Are you 100% sure? 

It may actually went into your summoning portal before you actually received the reward. It happen to me too. And I know I have no save shards that is why I know that it is from the reward before it actually show me that I received it. 

miodragskrnjic said:


https://www.youtube.com/watch?v=OBnso1LUXLo&t=6s managed to catch it on video, bad quality and angle bu u can see i didnt get the shard it is still only one that i had in summoning



21 апр. 2020, 14:4621.04.20
21 апр. 2020, 14:47(отредактировано)
19.12.19
6266
I think joinme is correct.  The arena rewards tend to show up in inventory before you get notification.  Sometimes the notification is much later, like after relogging in maybe?
21 апр. 2020, 15:0721.04.20
25.01.20
6
Yea had that one from weekly quest was late for summon boost, u will see next arena restart i will install program for screen recording so it will be transparent now i was off guard and just managed to grab phone for quick video but u can see it in corner if u pause at start, it hapend with items also, i restarted game few times and no show like i didnt get anything, usualy it is just shard missing now it is items also. Will record everything better in 5 days i acualy got shard from chest last 3 times and never in summoning portal.
22 апр. 2020, 14:4822.04.20
22 апр. 2020, 14:48(отредактировано)
13.02.19
1564

All the arena rewards go to your account before you see the chest pop-up.

The shard you've seen in the portal is the one you got from the arena chest.